Legal

Mirkaat Terms of Service

Last updated: March 25, 2026 - Effective date: March 25, 2026

1. Agreement to these terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your", "User") and 26Studio LLC, a company registered in the state of Wyoming, United States ("Mirkaat", "we", "us", "our"), governing your access to and use of the Mirkaat platform, website, and all associated services (collectively, the "Service").

By creating a Mirkaat account, accessing the Service, or clicking "I agree" or equivalent, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using Mirkaat on behalf of a business or organisation, you represent that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, do not use the Service.

Mirkaat is a business-to-business platform. It is intended solely for use by businesses, social media agencies, and professional freelancers. It is not a consumer service.

2. Eligibility

To use Mirkaat you must:

By using Mirkaat you represent and warrant that you meet all of the above eligibility requirements. If you do not, you must not use the Service.

3. Account registration and security

3a. Creating an account

To access the Service you must register for an account. When registering you agree to:

You may register using your email address and a password, or via Google OAuth. You are responsible for all activity that occurs under your account.

3b. Account security

You are responsible for:

Mirkaat will not be liable for any loss or damage arising from your failure to maintain the security of your credentials.

3c. One account per user

Each account is for use by a single user or business entity. You may not share your account credentials with third parties except where team seat functionality is explicitly provided under your plan. Accounts may not be transferred to another individual or entity without our prior written consent.

4. The Service

4a. What Mirkaat does

Mirkaat is a social media reporting platform that allows agencies and freelancers to:

4b. Third-party integrations

The Service relies on third-party APIs including Instagram Graph API, Pinterest API, Google Slides API, and Anthropic's Claude API. The availability and functionality of the Service may be affected by changes to, outages of, or restrictions imposed by these third-party services. Mirkaat is not responsible for any failures, limitations, or changes to third-party APIs that affect your use of the Service.

4c. Report generation - best efforts

Mirkaat will use commercially reasonable efforts to generate reports successfully. In the event that a report fails to generate due to:

Mirkaat will automatically retry the report generation up to three times and notify you of the failure. No refund, credit, or compensation is owed in respect of report generation failures caused by circumstances outside of Mirkaat's reasonable control.

4d. AI-generated commentary

Report commentary is generated using Anthropic's Claude AI model. By using this feature you acknowledge and agree that:

Mirkaat will not be liable for any loss, damage, or harm to client relationships arising from AI-generated commentary that you have shared without adequate review.

4e. Google Slides delivery

Generated reports are delivered directly to your connected Google Drive account via the Google Slides API. Mirkaat does not retain the Google Slides file on its own servers. A copy of the report content - including data, commentary, and structure - is stored within the Mirkaat in-app report editor. You are responsible for managing access to and sharing of files within your own Google Drive.

4f. Social media account connections

When you connect a client's Instagram or Pinterest account to Mirkaat:

5. Plans, billing, and payment

5a. Available plans

Mirkaat offers the following plan tiers, subject to change:

Full details of plan features and limits are available on the Mirkaat pricing page at mirkaat.com/pricing.

5b. Billing

Paid subscriptions are billed on a recurring monthly or annual basis, in advance, at the start of each billing period. Billing is handled by Dodo Payments and is available in multiple currencies. The currency displayed at checkout will reflect your location. By subscribing to a paid plan you authorise Mirkaat to charge your payment method on a recurring basis until you cancel.

You are responsible for ensuring your payment details are accurate and up to date. Mirkaat reserves the right to suspend or terminate your account if payment cannot be collected.

5c. Free trial

Mirkaat does not offer a time-limited free trial. Instead, a Free plan is available indefinitely with limited features. You may upgrade to a paid plan at any time.

5d. Cancellation

You may cancel your paid subscription at any time from within your account settings. Upon cancellation:

Cancellation does not entitle you to a refund for any unused portion of the current billing period.

5e. No refunds

All payments made to Mirkaat are non-refundable except where required by applicable law. We do not offer pro-rata refunds for unused time, partial months, or unused report credits. We encourage you to use the Free plan to evaluate Mirkaat before upgrading to a paid subscription.

If you believe a charge has been made in error, please contact us at billing@mirkaat.com within 14 days of the charge and we will investigate.

5f. Plan downgrade

If you downgrade from a paid plan to the Free plan, or to a lower-tier paid plan:

5g. Price changes

Mirkaat reserves the right to change subscription prices at any time. We will provide at least 30 days' notice of any price increase via email to the address on your account. Continued use of the Service after a price change constitutes your acceptance of the new price.

5h. Taxes

Prices displayed may or may not include applicable taxes depending on your location. Any applicable taxes (including VAT, GST, or sales tax) will be displayed at checkout and added to your invoice where required by law. You are responsible for any taxes applicable to your use of the Service.

6. Intellectual property and ownership

6a. Mirkaat platform

All rights, title, and interest in and to the Mirkaat platform, including its software, design, trademarks, brand identity, and underlying technology, are owned by 26Studio LLC. Nothing in these Terms grants you any ownership right in the platform.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service during the term of your subscription, solely for your internal business purposes and in accordance with these Terms.

6b. Your content

You retain ownership of all content you upload to Mirkaat, including your agency logo, brand colours, client data, client logos, and context notes ("Your Content"). By uploading Your Content, you grant Mirkaat a limited, non-exclusive, worldwide, royalty-free licence to use, store, process, and display Your Content solely for the purpose of providing the Service to you.

6c. Generated reports

Ownership of generated reports depends on your plan:

6d. AI-generated commentary

Commentary generated using the Claude API is produced for your use. You may use, edit, and distribute this commentary commercially as part of client reports. Mirkaat does not claim ownership of AI-generated commentary included in your reports.

6e. Feedback

If you provide Mirkaat with feedback, suggestions, or ideas regarding the Service, you grant us the right to use that feedback without restriction, compensation, or attribution to you.

7. Acceptable use

7a. Permitted use

You may use Mirkaat solely for lawful business purposes in accordance with these Terms. You are responsible for all activity conducted through your account.

7b. Prohibited use

You must not use Mirkaat to:

Mirkaat reserves the right to suspend or terminate any account that violates these acceptable use provisions, with or without prior notice, at our sole discretion.

8. Third-party social media platform terms

Your use of Mirkaat in connection with Instagram and Pinterest is subject to the terms of service and developer policies of those platforms. By connecting social media accounts through Mirkaat you agree to comply with:

You are solely responsible for ensuring your use of connected accounts complies with the respective platform's terms. Mirkaat is not responsible for any suspension, restriction, or termination of connected social media accounts by those platforms.

9. Availability and service levels

Mirkaat will use commercially reasonable efforts to make the Service available at all times. However, we do not guarantee uninterrupted or error-free availability of the Service. The Service may be temporarily unavailable due to:

We do not offer a formal uptime service level agreement (SLA). No refund, credit, or compensation is owed in respect of Service unavailability unless required by applicable law.

10. Data, privacy, and security

Your use of Mirkaat is subject to our Privacy Policy, available at mirkaat.com/privacy, which is incorporated into these Terms by reference. By using the Service you agree to the collection, use, and processing of your data as described in the Privacy Policy.

You are responsible for the accuracy and legality of all data you upload to Mirkaat, including client data and social media account connections. You represent and warrant that you have obtained all necessary consents and permissions to upload and process this data through the Service.

11. Confidentiality

Each party agrees to keep confidential any non-public information of the other party that is disclosed in connection with these Terms and which is designated as confidential or which reasonably should be understood to be confidential given the nature of the information ("Confidential Information").

Confidential Information does not include information that: (a) is or becomes publicly known through no breach of these Terms; (b) was already known to the receiving party prior to disclosure; (c) is independently developed by the receiving party without use of the disclosing party's Confidential Information; or (d) is required to be disclosed by law or court order, provided reasonable notice is given to the disclosing party where permitted.

12. Disclaimers and limitation of liability

12a. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MIRKAAT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

12b. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL 26STUDIO LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR:

WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF MIRKAAT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, MIRKAAT'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO MIRKAAT IN THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED US DOLLARS (USD $100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

12c. Indemnification

You agree to indemnify, defend, and hold harmless 26Studio LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

13. Termination

13a. Termination by you

You may terminate your account at any time by deleting your account from within your account settings or by contacting us at hello@mirkaat.com. Termination does not entitle you to a refund of any prepaid fees.

13b. Termination by Mirkaat

Mirkaat reserves the right to suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice, including but not limited to cases where:

13c. Effect of termination

Upon termination of your account:

14. Governing law and disputes

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, it shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, in the English language.

Nothing in this clause prevents either party from seeking emergency injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm.

If you are a consumer located in the UK or EU, you may have additional rights under local law including the right to bring claims before the courts of your country of residence. Nothing in these Terms is intended to limit those rights.

15. General provisions

15a. Entire agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Mirkaat with respect to the Service and supersede all prior agreements, representations, and understandings.

15b. Amendments

Mirkaat reserves the right to modify these Terms at any time. We will notify you of material changes by email and by updating the "Last updated" date above. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

15c. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

15d. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

15e. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Mirkaat may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.

15f. Force majeure

Mirkaat will not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, pandemics, war, government action, power failures, internet outages, or failures of third-party service providers.

15g. No agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Mirkaat.

16. Contact

For any questions or concerns regarding these Terms:

Email: hello@mirkaat.com
Company: 26Studio LLC
Jurisdiction: Wyoming, United States